Privacy Policy

1. Introduction and Data Controller

Welcome to iQspeaks Limited (“we”, “us”, or “our”). We are a specialist software testing consultancy and the developer of the REGRESSwise enterprise data testing platform. We are committed to protecting your privacy and ensuring your personal data is handled securely.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, iQspeaks Limited (Company Number: 09932765) is the Data Controller responsible for your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (https://iqspeaks.com and https://regresswise.com), engage our consultancy services, or use our enterprise software platforms.

2. Information We Collect

In a B2B context, we collect and process the following data:

• Identity & Contact Data: Name, email address, phone number, and job title when you contact us, request a software demo, inquire about our consultancy services, or use our platforms.

• Technical & Usage Data: IP address, browser type and version, time zone setting, operating system, pages viewed, and information about your interactions with our websites.

• Cookies & Tracking Technologies: We use cookies to enhance your experience, analyze usage patterns, and secure our platforms. You can manage your preferences via our Cookie Banner or your browser settings.

3. Our Lawful Basis for Processing

We will only use your personal data when the law allows us to. Under the UK GDPR, we process your data relying on the following lawful bases:

• Performance of a Contract: Where we need to deliver our consultancy services, provide the REGRESSwise platform, or take steps at your request before entering into a contract.

• Legitimate Interests: Where it is necessary for our legitimate B2B business interests (such as improving our services, network security, and direct B2B marketing), provided your fundamental rights do not override those interests.

• Consent: Where you have explicitly opted-in to receive specific promotional communications or non-essential cookies.

• Legal Obligation: Where we need to comply with applicable laws, regulations, or legal processes.

4. How We Share Your Information

We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who provide IT, system administration, cloud hosting, data analysis, and email delivery services on our behalf. These providers are obligated to protect your information and use it only for the purposes for which it was shared.

• Legal Reasons: If required to do so by law, or in response to valid requests by public authorities.

• Business Transfers: To third parties to whom we may choose to sell, transfer, or merge parts of our business or assets.

• International Transfers: If our service providers are based outside the UK/EEA, we ensure a similar degree of protection is afforded to your data by implementing recognized legal safeguards.

5. Data Security and Retention

We implement reasonable, enterprise-level security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. If you are a prospect or submit an inquiry, we will retain your contact information to communicate with you about our services until you request its deletion or opt-out of communications.

6. Your Legal Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Request Access to your personal data (a “data subject access request”).

• Request Correction of incomplete or inaccurate data we hold about you.

• Request Erasure of your personal data (the “right to be forgotten”).

• Object to Processing of your data where we rely on a legitimate interest.

• Request Restriction of processing your personal data.

• Request the Transfer of your data to you or a third party (Data Portability).

• Withdraw Consent at any time where we are relying on consent to process your data.

7. Third-Party Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us & Complaints

If you wish to exercise any of your rights, or have questions about this policy or our privacy practices, please contact us at:

• Email: [email protected]

• Phone: 0330 133 0113

• Registered Address: iQspeaks Limited, 51 St Barnabas Road, Woodford Green, IG8 7BY, United Kingdom

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO.